Cancellation & Refund Policy
Effective Date: [Insert Date]
1. Cancellation Policy
- Project Cancellation: Clients may request a project cancellation by providing written notice. If the project has not commenced, a full refund may be issued. Once work has begun, refunds will be prorated based on the work completed up to the cancellation date.
- Subscription Services: For subscription-based services, cancellations will take effect at the end of the current billing cycle. No partial refunds will be provided for the remaining period of the subscription.
2. Refund Policy
- Custom Software Development: Due to the bespoke nature of custom software, refunds are not typically provided once development has commenced. If a refund is granted, it will be at our discretion and based on the project’s progress.
- Online Presence Management Services: Refunds for these services will be considered if the cancellation request is made within [insert number] days of service initiation and will be prorated accordingly.
3. Non-Refundable Items
- Fees for third-party services, domain registrations, and other ancillary costs are non-refundable.
4. Contact Us
For cancellation and refund requests, please contact:
[Insert Contact Information]