Contact Us

Privacy Policy

ERM Solutions Group (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ermsolutionsgroup.com/ (the “Website”) or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Business details
  • Any information you voluntarily submit via forms or communication

b. Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Referring URLs

c. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Respond to inquiries and customer support requests
  • Improve our Website and offerings
  • Send marketing and promotional communications (you may opt out anytime)
  • Comply with legal obligations

3. Sharing of Information

We do not sell personal information.

We may share information with:

  • Service providers and vendors assisting our operations
  • Hosting, analytics, and marketing platforms
  • Legal authorities if required by law

4. Cookies and Tracking Technologies

We use tools such as:

  • Google Analytics to understand website usage
  • Marketing pixels for advertising and remarketing

You can control cookies through your browser settings.

5. Data Retention

We retain personal information only as long as necessary for:

  • Business purposes
  • Legal compliance
  • Dispute resolution

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

7. Your Privacy Rights (U.S. – Including California)

If you are a resident of California under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:

  • Know what personal data we collect and how we use it
  • Request access to your personal information
  • Request deletion of your personal data
  • Opt out of the sale of personal data (we do not sell data)
  • Non-discrimination for exercising your rights

To exercise your rights, contact us at: info@ermsolutionsgroup.com

8. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for their:

  • Privacy practices
  • Content or security

9. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

If we become aware of such data, we will delete it promptly.

10. International Users

If you access our Website from outside the United States, your information may be transferred to and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

ERM Solutions Group
Email: info@ermsolutionsgroup.com
Website: https://ermsolutionsgroup.com/